Refund Policy

Last updated: June 2026

If a book does not land for you, we do not need a courtroom drama about it. You paid for something useful. If it was not useful, tell us and we will make it right.

60-day no-weirdness guarantee

60-day no-questions-asked refund. If the book isn't right for you, email support@novaeducation.io within 60 days of purchase and we'll refund you in full — no forms, no friction, no weird retention dance.

How to ask for a refund

Email support@novaeducation.io from the email address you used at checkout. If you have an order number, include it. If you do not, send the email anyway. We can usually find the order.

What happens next

A human reviews the request and refunds the original payment method. Most refunds show up quickly, but banks can be weird little raccoons, so give the card network a few business days after we process it.

Digital files

You do not need to return the PDF. There is no fake “delete this file from your soul” ritual. The refund returns your money; the file can stay wherever downloads go to live.

Need help before refunding?

If the link broke, the email vanished, or the portal is being dramatic, email the same address: support@novaeducation.io. We will fix access issues without making you perform customer-service gymnastics.